5 PerspectivesApril 2, 2012

Malibu in June? Yes, You Can – And Here’s Why You Should

Whether you’re traveling from Santa Monica or Sanibel Island, getting to Pepperdine for a few days of training isn’t easy, and I don’t endorse any class lightly.  That said, I’m happy to recommend a course I took last summer that’ll be taught again this June by Don Philbin and Doug Noll — because it’s just that good.

Philbin and Noll’s course, Preventing Bad Settlement Decisions and Impasse Using Brain Science, Game Theory, Animated Communication, and Micro-Interventions, is one of 15 courses offered in Malibu this June at the 25th Annual Summer Professional Skills Program put on by Pepperdine’s Straus Institute for Dispute Resolution, and it has earned its More…

Categories: Education,Mediation,Miscellaneous,Negotiation

2 PerspectivesMay 12, 2011

Don Philbin and Doug Noll: Two More Reasons to Go to Malibu this June

Longtime readers know I’m a big fan of training programs at Pepperdine’s Straus Institute for Dispute Resolution, but our friends in Malibu have just given us two more reasons to come back for the 24th Annual Summer Professional Skills Program in Dispute Resolution – Don Philbin and Douglas Noll.

You probably know Don as a mediator or through his work on adrtoolbox.com or his often-cited Harvard Negotiation Law Review article, and you likely know Doug from his numerous books, his mediation practice focusing on “difficult, complex, and intractable conflicts,” and his various works at lawyertopeacemaker.com – but what you may not know is that they have teamed up to teach a cutting-edge class at Pepperdine this summer to help mediators, lawyers and their clients achieve better settlements from the Monday after the training ends.

Preventing Bad Settlement Decisions and More

Philbin and Noll have agreed to cover several critical topics in the three-day course, most of which are neglected or underserved in mediation training – the title to their course is “Preventing Bad Settlement Decisions and Impasse Using More…

Categories: ADR,Education,Mediation,Negotiation

4 PerspectivesJanuary 30, 2009

One Tire Too Many: An Unexpected Lesson in Trust

The story might be better if I could make it more dramatic, but tires aren’t all that exciting. My car had turned 5 and rolled past 45,000 miles, and there was little debate — I needed new ones. I braced myself for an expensive day, pulled into Sewell Lexus, and asked for four new tires. My unexpected lesson in trust came when my service rep suggested that wasn’t really what I needed.

One Tire Too Many

As you might imagine, I wasn’t in the mood to reconsider my need for tires, and my request hadn’t been ambiguous. But my longtime service advisor pushed, and I listened with patient annoyance. She explained that she’d be happy to sell More…

Categories: Communication,Education,Negotiation,Theory

1 PerspectiveNovember 16, 2008

The National Arbitration Forum Blog: A Great Resource Turns Four

In September I wrote Come on In, the Water’s Fine to mark the end of this site’s first month in the blogosphere. While Settlement Perspectives’ 30-day anniversary was hardly the time for a memoir, it still felt like a milestone. But on Friday I ran across The National Arbitration Forum Blog’s most recent post: Celebrate the National Arbitration Forum Blog’s 4th Birthday. Four years of great content. I am truly impressed.

The Forum’s Fourth Birthday Post lists “some of the most talked about posts of the last year,” and it links to some good ones.  I’ll say “Happy Birthday” by doing a bit of the same from my own perspective — the following are a few of my favorite posts from the past four years at The National Arbitration Forum Blog, in no particular order: More…

Categories: Arbitration,Blogging,Education,Fundamentals,Mediation,Miscellaneous